Introduction: The Unsung Hero of Every Remote Site
If the cleaner keeps the camp spotless and the chef keeps the crew fed, the utility worker keeps everything running. Known across the industry as the all-rounder, a FIFO utility worker is the person who fills the gaps, fixes the problems, and steps in wherever help is needed.
Utilities are the backbone of camp operations. They can clean, assist in the kitchen, handle laundry, maintain stock, perform small repairs, and even help with logistics. It is one of the most flexible and valuable entry-level roles in the FIFO world, and it is where many long-term mining and oil industry careers begin.
This guide explains what FIFO utility work involves, where to find jobs, what you can expect on site, and how to move up from an all-rounder to a supervisor or specialist position.
1. What Does a FIFO Utility Worker Do
A FIFO utility worker performs a variety of essential support tasks to keep mining or construction camps safe, clean, and functional. It is a physically active job that demands energy, organisation, and attention to detail.
Typical Duties
- Cleaning accommodation rooms, bathrooms, and common areas
- Assisting chefs in the kitchen with food prep and service
- Operating commercial dishwashers and restocking dining halls
- Managing linen, laundry, and supply storage
- Collecting and disposing of rubbish
- Performing small maintenance or gardening tasks
- Helping with deliveries and stock control
- Setting up rooms for new arrivals and supporting camp logistics
- Reporting faults, hazards, and equipment issues
Utility workers rotate across different areas of the camp, so every day can be slightly different. Some sites call them service attendants, camp attendants, or facilities assistants, but the core job is the same.
2. Where FIFO Utility Jobs Are Located
Utility roles exist anywhere there is a FIFO operation. These jobs are concentrated in mining, oil and gas, and remote infrastructure projects across Australia.
Western Australia
- Pilbara Region: Port Hedland, Karratha, Newman, and Tom Price have constant demand due to BHP, Rio Tinto, and Fortescue projects.
- Goldfields and Mid West: Kalgoorlie, Meekatharra, and Geraldton regularly need utilities for gold and nickel camps.
Queensland
- Bowen Basin: Large mining towns such as Moranbah, Dysart, and Blackwater are major hiring areas.
- Surat Basin: Coal seam gas operations around Roma, Miles, and Chinchilla employ big service teams.
Other Regions
- Northern Territory: Katherine and Darwin sites often hire all-rounders for LNG and exploration camps.
- South Australia: Roxby Downs and Olympic Dam operations have ongoing hospitality contracts.
Main Employers
- Sodexo
- Compass Group (ESS)
- Morris Corporation
- Cater Care
- ISS Facility Services
These companies manage daily camp operations and recruit utilities year-round through their own career portals and platforms like SEEK and Indeed.
3. Qualifications and Requirements
You do not need prior mining experience, but you must hold some basic certifications and meet safety and fitness standards.
Essential Qualifications
- White Card (CPCWHS1001): Required for all construction or maintenance zones.
- Standard 11 Mining Induction: Mandatory for Queensland mining sites.
- Manual Handling Certificate: Required for lifting and carrying duties.
- First Aid and CPR: Strongly preferred by most employers.
Other Requirements
- National Police Clearance (less than 12 months old)
- Pre-Employment Medical and Drug Test
- Physically fit for long shifts
- Flu and COVID vaccinations (site-dependent)
Skills That Make a Difference
- Strong teamwork and reliability
- Good time management
- Willingness to handle different jobs daily
- Ability to follow instructions and safety protocols
- Friendly attitude and adaptability
4. Pay and Rosters
Utility workers earn some of the best wages for entry-level FIFO jobs because of their versatility.
Average Pay in 2025:
- $34–$45 per hour depending on experience and site location
- Around $85,000 to $105,000 per year with overtime and allowances
Common Rosters:
- 2:1 (two weeks on, one week off)
- 8:6 or 14:7 depending on employer
- Shifts are 10–12 hours per day with regular breaks
Employers cover all flights, meals, and accommodation. Many utilities start with short-term contracts and later move into full-time site positions.
5. A Day in the Life of a FIFO Utility Worker
A typical day starts early with a team briefing around 5:30am. You might be assigned to clean rooms, help in the kitchen, or unload a supply truck.
Morning:
- Clean 20–30 accommodation rooms, bathrooms, and corridors
- Deliver fresh linen and refill amenities
Afternoon:
- Help kitchen staff prepare meals for hundreds of workers
- Wipe down tables, serve drinks, and restock food
- Manage rubbish runs or support laundry operations
Evening:
- Assist in meal service and cleanup
- Attend safety meetings or complete stock checklists
No two days are the same. The variety keeps the role engaging and helps you learn how every part of the camp works.
6. How to Apply for FIFO Utility Jobs
Step 1: Prepare Your Resume
List any previous hospitality, cleaning, maintenance, or manual labour experience. Focus on reliability, physical endurance, and attention to safety.
Step 2: Obtain the Right Tickets
Start with your White Card and Standard 11. Consider adding First Aid, Manual Handling, and Working at Heights for better opportunities.
Step 3: Apply with Major Service Providers
Visit:
- Sodexo Careers
- Compass Group / ESS Careers
- Morris Corporation Careers
- Cater Care Careers
- ISS Facility Services Jobs
Step 4: Pass the Medical
Expect a full fitness assessment, hearing and vision test, and drug and alcohol screening.
Step 5: Stay Available
Utilities who can mobilise quickly and accept any roster are usually hired first.
7. Career Progression Opportunities
Utility work is the perfect entry point for people aiming to grow within the FIFO system. Once you have six to twelve months of experience, you can advance into higher-paying roles.
Career Path Examples
- Utility → Leading Hand → Camp Supervisor → Site Services Manager
- Utility → Kitchenhand → Cook → Head Chef or Catering Manager
- Utility → Storeperson → Logistics Coordinator → Supply Chain Manager
- Utility → Safety Observer → WHS Officer → Site Safety Coordinator
Extra qualifications such as RIIWHS204E Work Safely at Heights, RIIWHS202E Confined Space Entry, or G2 Risk Management make you eligible for supervisor and safety-focused positions.
8. The Realities of FIFO Utility Work
Advantages
- Excellent pay for an entry-level job
- Meals, accommodation, and flights included
- Skills that transfer to hospitality, logistics, or trades
- Clear path to promotion
Challenges
- Long shifts in heat and dust
- Strict rules and early mornings
- Extended time away from family
- Physically demanding and repetitive tasks
Utilities who stay positive, punctual, and safety-aware often move up quickly. Supervisors value adaptable workers who can handle any situation calmly.
9. How to Succeed as a FIFO Utility
- Be early for every shift
- Take safety rules seriously
- Keep your uniform clean and professional
- Respect the cooks, cleaners, and team leaders
- Volunteer for extra jobs when possible
- Build relationships with staff
