Behind every efficient FIFO operation is an office that never stops moving. Flight schedules, rosters, timesheets, maintenance logs, and payroll all flow through one department — administration.
FIFO administration and site office professionals are the organisers, communicators, and record keepers who keep the system running while everyone else is in the field. They coordinate logistics, handle data entry, prepare reports, and ensure compliance with corporate and safety systems.
This guide explores everything about these essential roles — responsibilities, pay, training, career growth, and what daily life looks like for FIFO admin staff in 2025.
1. What FIFO Administration and Site Office Roles Involve
Core Responsibilities
- Manage rosters, flight manifests, and accommodation allocations for workers and contractors.
- Handle payroll processing, leave applications, and timesheet validation.
- Support the site manager or camp manager with procurement and budget documentation.
- Maintain personnel files, safety training records, and compliance logs.
- Coordinate onboarding and inductions for new employees.
- Liaise with head office, logistics providers, and HR departments.
- Prepare daily and weekly site reports and distribute communications across departments.
- Manage stationery, mail, and office supplies.
- Provide front-line support for visitors and contractors.
Specialised Roles
Depending on the project size, larger sites employ specific administrative functions:
- Site Administrator – general operations, rosters, and logistics.
- Document Controller – manages technical and safety documentation.
- Payroll Officer – handles employee pay and cost allocation.
- Procurement Assistant – supports ordering and supplier management.
- HR or Training Coordinator – manages staff records and induction processes.
2. Why These Roles Matter
FIFO sites are complex environments. A single administrative mistake — an incorrect roster, delayed purchase order, or missed induction — can disrupt operations for hundreds of workers.
Admin teams ensure that everyone is on-site, paid correctly, and compliant with all safety requirements. They are the link between the corporate world and the remote workforce, ensuring smooth communication, data accuracy, and accountability.
3. Typical Work Environments
Administrative staff can work across multiple FIFO industries:
| Sector | Example Employers | Typical Worksites |
|---|---|---|
| Mining & Resources | BHP, Rio Tinto, FMG, Glencore, South32 | Mine camps, logistics bases, exploration sites |
| Oil & Gas | Santos, Woodside, INPEX | LNG plants, onshore gas projects, pipeline sites |
| Infrastructure & Construction | Thiess, CPB Contractors, Downer | Remote rail, road, and energy projects |
| Facilities & Camp Management | Sodexo, Compass Group (ESS), Morris Corp | Large accommodation villages |
| Renewables | Neoen, APA Group, AGL | Wind and solar farm construction camps |
Administrative offices are usually located in air-conditioned, well-equipped work areas close to the main operations hub or camp management office.
4. Where FIFO Administration Jobs Are Found
Western Australia
- Pilbara: Most roles are concentrated in Port Hedland, Karratha, Tom Price, Newman, and Paraburdoo, supporting major mining and logistics projects.
- Goldfields: Smaller site offices around Kalgoorlie, Leinster, and Laverton hire experienced administrators for both operations and exploration camps.
Queensland
- Bowen Basin: Large coal projects near Moranbah, Dysart, and Emerald employ site administrators for workforce logistics and payroll.
- Surat Basin: Gas field projects near Roma and Chinchilla hire admin and training coordinators for rotating crews.
South Australia
- Olympic Dam and Prominent Hill: Permanent site offices with ongoing administration roles through BHP and OZ Minerals.
Northern Territory
- Darwin LNG and Gove Peninsula: Administrative teams support remote coastal operations with complex contractor rosters.
New South Wales and Victoria
- Broken Hill, Lithgow, Bendigo: FIFO-style contracts for construction and renewable energy projects.
5. Required Qualifications and Skills
Essential
- Certificate III or IV in Business Administration, Accounts, or Human Resources.
- White Card (CPCWHS1001) for access to construction or mining sites.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong written and verbal communication skills.
- Data entry accuracy and time management skills.
- National Police Clearance valid within 12 months.
Desirable
- Certificate IV in Leadership or Project Management.
- Experience using ERP systems (SAP, Pronto, INX, or MyOSH).
- First Aid and CPR certification.
- Understanding of FIFO rosters, travel logistics, and HR systems.
- Payroll or finance experience (Xero, MYOB, or SAP).
Core Attributes
- Attention to detail.
- Ability to multitask under pressure.
- Professionalism when handling confidential information.
- Team collaboration and initiative.
6. Pay, Benefits, and Rosters
| Role | Hourly Rate | Annual Range | Common Roster |
|---|---|---|---|
| Administration Assistant | $35–$42 | $85,000–$100,000 | 8:6 or 14:7 |
| Site Administrator | $45–$55 | $100,000–$120,000 | 2:1 |
| Senior Administrator or Coordinator | $55–$65 | $120,000–$140,000 | 2:1 or 3:1 |
| Office Manager or Contract Administrator | $70–$80 | $140,000–$160,000 | 2:1 |
Camp accommodation, meals, uniforms, and flights are typically included. FIFO admin roles generally work standard business hours, but flexibility is required during crew change days.
7. A Typical Day in the Life of a FIFO Administrator
Morning (6:00–8:00am):
Review daily flight manifests, update rosters, and send communication briefs to team leaders. Confirm that arrivals and departures are properly logged.
Midday (10:00–2:00pm):
Process timesheets, input purchase orders, and handle staff inquiries. Liaise with HR and payroll for leave approvals or contract renewals.
Afternoon (3:00–5:30pm):
Update data reports, file safety and induction records, and prepare tomorrow’s shift summary. Coordinate with the site supervisor for any operational changes.
The day may also include supporting site meetings, onboarding new contractors, and assisting camp management with visitor logistics.
8. Leading Employers and Recruitment Channels
- Sodexo Australia – manages administration and logistics for over 40 remote camps.
- Compass Group (ESS) – employs large teams of administrators across Australia.
- Thiess, Downer, CPB Contractors – regularly advertise site admin and payroll roles.
- Ventia – employs project-based and permanent site office staff across mining and infrastructure.
- Morris Corporation – operates multiple camps and project support offices.
- Recruitment Agencies: Chandler Macleod, Stellar Recruitment, CoreStaff, and Programmed.
Most admin positions are listed on SEEK, Indeed, and company career portals under “Site Administrator,” “FIFO Office Assistant,” or “Project Support.”
9. Career Pathways and Long-Term Growth
Common Entry Pathways
- Reception or accounts roles in head office.
- Administrative assistant in a local construction or service company.
- Transition from camp-based utility or HR support into site admin.
Career Progression
- Administration Assistant → Site Administrator → Office Manager → Contract or Project Administrator → Camp or Operations Coordinator.
- Some professionals move laterally into safety, HR, procurement, or project planning after gaining site exposure.
Further Study Options
- Diploma of Leadership and Management (BSB50420).
- Certificate IV in Project Management Practice (BSB40920).
- Diploma of Business or Human Resources.
- Advanced Microsoft Excel or ERP training.
Strong admin professionals often advance into site leadership or corporate logistics roles.
10. Lifestyle and Work Conditions
Advantages
- Structured work environment with predictable hours.
- Excellent salary for non-trade roles.
- Free accommodation, flights, and meals.
- Clear career development pathways into management.
Challenges
- Remote isolation and limited social contact.
- High workload during crew changeovers.
- Managing complex systems with little margin for error.
- Adapting to strict compliance and reporting standards.
While these roles are less physically demanding, they require mental sharpness, organisation, and adaptability to thrive in fast-paced FIFO settings.
11. How to Get Started
- Complete a Certificate III or IV in Business Administration or HR.
- Obtain a White Card and Police Clearance.
- Gain office experience in payroll, logistics, or construction administration.
- Apply for junior FIFO positions through facility management companies or recruitment agencies.
- Demonstrate reliability, discretion, and problem-solving during your first swing.
- Progress internally toward senior coordinator or office management positions.
Conclusion: The Backbone of Every Remote Operation
FIFO administrators are the invisible engine of Australia’s resource industry. They organise travel, manage data, coordinate people, and keep the paperwork in order so that the work on the ground never stops.
For those who enjoy structure, teamwork, and precision, FIFO administration offers strong pay, excellent work-life balance, and a clear path toward leadership. In an industry that relies on order amid chaos, these professionals keep everything on track — from the spreadsheets to the skies.
Next Steps:
- FIFO Camp Management and Site Supervisor Jobs (2025 Guide)
- Certificate IV in Business Administration Course Guide
- Diploma of Leadership and Management
- How to Get a FIFO Job with No Experience (2025 Guide)
